The Company collects important customer information in an effort to enhance and personalize your shopping experience. This allows us to communicate with our customers about our products, services and promotions.
collected information & how it’s used
We may collect personal information in a variety of ways, including, but not limited to, when you visit our site, register on the site, place an order, subscribe to the newsletter and connect with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and credit card information. We do not share this information with outside parties except to the extent necessary to provide the services agreed to.
This information will be used to fulfill your order, to improve customer service, more effectively respond to your customer service requests and support needs and to personalize user experience. Your email address will be used to share any necessary information related to your order. If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
We maintain a record of your purchase history, product interests, and whatever other membership details that might enable us to improve your shopping experience. Analytics such as site use and traffic patterns are also considered to help us improve the design of our website, the products we make and services we offer.
non-personal identification information
We may collect non-personal identification information whenever Users interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
web browser cookies
how we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.
your acceptance of these terms
KooK for Pets & their Hoomans takes your privacy seriously. When connecting with us, we want our customers to feel confident that their personal information and credit card data is protected. Just as we are dedicated to bringing you the very best products, we are equally committed to providing our customers with a safe and secure shopping experience. The personal information we collect from our Site helps us better understand the interests of our audience in an ongoing effort to bring you improved service.
Applicable law is Greek law, as formulated in accordance with the General Regulation on the Protection of Personal Data 2016/679/EU and in general the current national and European legislative and regulatory framework for the protection of personal data. Any dispute arising from issues concerning your personal data will be resolved at he Courts of Athens, Greece.
We encourage you to read this Policy at regular intervals to be fully aware of how your Data is protected.